As soon as Mrs X and her husband entered the flagship electronic store, they immediately went to the household appliance. After living with the idiosyncrasis of his old mixer grinder for a few months, they looked forward to replacing it with a new food processor. They both had spent a lot of time thinking about it. Mrs. X, like an accomplished home-baker and an excellent cook, knew exactly what she wanted. On the other hand, Mr. X, who was technically skilled, looked at the mechanical aspects.
In the store, the keen seller showed them the entire range including the one who, according to him, was their latest model.
The food processor looked beautiful, Mrs. X thought could hardly contain her excitement.
Unlike others, it did not use a car ride, noted Mr. X, a shine filled the eyes. The company had not only priced it competitive, but what was most important had features and features Mrs. X wanted.
But they had doubts about themselves. Resale was an unknown territory. With comfort from the fact that the company had a reputation, they decided to overlook another fact that it had entered the household appliances until recently.
Things are hardly wrong these days, the technical man muttered justified his choice. After all, their old mixer was left after serving them for more than a decade, and in addition to making some minor repairs effortlessly done in their convenience store, they would have been good for them. Whispered wife to the man, holding her voice low so that other customers were not heard by them. Brushing away their reservations, they went on to buy it.
Their fears become true
One month after the warranty had disappeared, the engine refused to turn on. With the help of the electrician who had helped them fix their old mixer mill, they were looking for a shock.
The external part of this model is not available locally. The company has also used a new design for the basic components. The mechanic informed. Perhaps a policy to get customers to visit their service center even for everyday repairs when the product was not a guarantee. He added as an afterthought.
Left without any option, Mr. X transported it to the Authorized Service Center, where the friendly staff after checking the device informed him that the part that needed to change was not in stock and it takes 7-10 days to reach them.
A week later, they get a call as their food processor was ready. Having paid the bill, as expected on the higher side, they took home home. But their happiness was short-lived.
Back to box one
5-6 months later, the engine stopped working again. About a month later, it is still awaiting home that offers the time when either of the two would be free to take it to the service center. Meanwhile, Mrs. and Mr. X bought another basic mixer, after seeing twice from the local seller that it confirms the universal design, its parts are easily accessible and can be repaired in any store.
We really wish you do not suffer as Mrs and Mr. X and therefore, before buying a household appliance, ask yourself these questions:
How popular is the particular model (higher popularity, it is easier to source spare parts)
Terms of Service (if it is in place or you must carry it to the Service Center)
Selling people in their eager to cope with the agreement often makes big commitments (try to verify their claims)
At the on-site warranty, service fees, turns, conversion times, etc. are confirmed.
Distance of service center from your home / office
The preliminary time they take for routine repairs
Try to check the availability of spare parts
User experiences and references (if possible, talk to your local technician about the convenience of buying a particular brand or model)
Whether it can be easily repaired in your neighborhood after the warranty has expired
In view of this, it will undoubtedly lead to years of love with your household appliance. Nothing can be more relaxing than the satisfaction of the money.